Do not give your password over the phone
Do not give your password over the phone to anyone claiming to be from the HelpDesk or Tech Support
No one from the HelpDesk or Tech Support will ever ask you for your password, nor will we ask you to set it to a known value. If we need to access your account for some reason, and cannot contact you ahead of time, we will reset the password and notify you by voicemail. Anyone calling and asking you for your password is most likely trying to gain unauthorized access to our network. If you receive such a call, notify your supervisor immediately.