Computing Services

Desktop Support Technician

Status: closed

Job description

Must have good technical/computer skills, will be working directly with faculty, staff and students on computer related issues. Other duties will include telephone technical support, research, hardware and software installation, repair, upgrades, etc. Student needs to possess strong written and oral communication skills. Knowledge of Apple Macintosh systems a plus.

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Contact Information

Contact supervisor to apply.

Computing Services Helpdesk Assistant

Status: closed

Job description

Help Desk Responsibilities:

  • Public Relations: The help desk is the main greeter to all visitors and phone calls. It is important to use your best communication skills to greet the students, staff and faculty and excellent phone etiquette when answering phone calls. A friendly, personable, welcoming attitude is needed along with kindness and patience.
  • Help Desk: Coverage of the phones and front desk is necessary. Knowledge about the computer programs and staff in computing services is important. Ability to direct, transfer or assist visitors and telephone calls. Ability to take a user ticket issue and ask the necessary questions in order to input a proper ticket.
  • Duties: answering the telephone, forwarding calls, taking messages, responding to emails from students, faculty, and staff, responding to visitors that come in, sorting mail, basic filing, creating work tickets, and other duties as assigned.


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Contact Information

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Lab Assistant/Tech

Status: closed

Job description

Lab Assistants answer questions from the users, maintains the printer supplies, troubleshoot and report computer problems etc. They help us maintain the hardware in the labs and classrooms.  They also help with hardware and software installations. This includes both Windows and Macintosh computers. Knowledge of Windows 7, Mac OS X (10.8), Microsoft Office 2010 (PC) and 2011 (Mac), and standard applications used in the labs is a plus. Must be reliable, and responsible. Must have good customer service skills. Must have excellent communication skills.

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Contact Information

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Network Technician

Status: closed

Job description

Must have good technical/computer skills, will be working directly with faculty, staff and students on network related issues. Power and hand tools are used extensively in this position, candidates with experience relating to power and hand tools are preferred. This position requires significant physical efforts, such as the regular lifting of heavy objects (30-50 lbs.), working in confined spaces, climbing ladders, and working from heights. For safety reasons, candidates need to have good eye sight and hearing. Applicant needs to be willing to perform physically demanding work when required. Other duties may include research, repair, and upgrade campus networking equipment. Student needs to possess strong written and oral communication skills.

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Contact Information

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Banner Work-study

Status: closed

Job description

Seeking highly motivated undergraduate student with career interests in computer science in good academic standing. This position is for full year employment, including semesters and semester breaks. Be able to commit to [10] hours a week during the semester. Mid-terms and finals are excluded. Students will gain valuable first-hand experience working with the guidance of our staff on ERP computer technologies. Applicants must have a demonstrable desire to learn and work both independently and as a member of a team.

Desired Skills:

  • Linux OS
  • Perl
  • SQL
  • Google Apps
  • MS Office Apps
  • Working toward a Bachelor of Science in Computer Science or Informational Technology at ASU. Excellent teamwork and communication skills.
  • Excellent problem-solving and analytical skills.
  • Excellent organizational and documentation skills.
  • Basic knowledge of SQL and database design/development concepts. Prefer experience with Oracle databases.
  • Experience with Linux environment using shell scripting and vi or other editor.
  • Experience with Windows or iOS environments using Microsoft and Google products.

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Contact Information

Contact department for more info.