Contact Us

  • Email:
  • ResNet Phone: 719-587-8174
  • ASU Helpdesk: 719-587-7741

ResNet Quick Links

Links to Helpful How-To's

Tips for Safer Computing

  1. Make sure Windows is regularly updated with the most recent updates.
    • New updates are released on a regular basis that address many security vulnerabilities that can leave you open to viruses and security compromises. This will help prevent you from getting most viruses, as well as any issues with the computer slowing down. Also enable automatic updating so you do not have to do this process manually and stay up to date.
  2. Use anti-virus software and keep it up to date.
    • Enable the real-time protection feature of your anti-virus software.
  3. Make sure every account on your computer has a password.
    • Accounts with no passwords make your computer an easy target and it may become compromised.
    • Use passwords such as "sU74%6a8!".
    • Passwords should be a minimum of 8 characters in length.
    • Change your password regularly.
  4. Backup your important data regularly to external media such as a USB drive, CD or DVD. You can also back up files to your ASU home directory.
  5. Use anti-spyware tools when your computer seems slow. ASU recommended tools include:
  6. Do not open email attachments that you are not expecting, even if it comes from someone you know.
    • If the attachment is from someone you know, confirm with the sender that he/she intended to send the attachment.
  7. Do not click on pop-up ads.
    • Internet Explorer, Firefox, and Google Chrome all have integrated pop-up blockers, be sure to use them. There are also third party pop up and ad blockers available for download.
  8. Use the Firefox browser for surfing.
    • Internet Explorer has many security vulnerabilities and has been known to allow installation of unauthorized programs. We recommend Firefox from
  9. Do not download and install software, screensavers, etc from web sites with which you are not familiar - if it's free, it's probably Spyware.

  10. Power down or unplug your system when not in use.
    • This is to help prevent any physical damage to computers that would result in replacing parts or the computer altogether. This also prevents unwanted outside access to your computer by hackers and viruses.

If you cannot find what you are looking for please call the ASU Helpdesk at x7741 or visit Computing Services. A technician will be available to answer any questions and help solve your problem. For information on any other problems please email us at