Frequently Asked Questions

Q: What changes are being made? A: All correspondence courses will now be semester based. This will include defined registration periods, and specific drop/withdraw deadlines. Courses will be offered on a rotation, ie. not every course will be offered every semester.

Q: What are the benefits of the transition to the semester based scheduling? A: The transition will better serve the students. The semester based system will ensure the students are receiving feedback from both instructors and staff. The semester based system will enable a predictable rotation of courses. We are committed to serving the students and providing excellent Customer Service.

Q: How will the semester based system work? A: We will operate on a semester based system which includes two separate term start dates. Semester one will open at the start of the term and close 16 weeks later. Semester two will open 8 weeks after Semester one and close 8 weeks later. For both terms, incarcerated students may take up to one year to complete the course if needed.

Q: How will the changes affect me as a student? A: You will need to register during the dates identified each semester. You will have up to two weeks after classes start to register. The drop deadline is two weeks after the defined start date. You CANNOT drop after this date. The withdraw deadline is approximately 2 months after the start date of the semester. You CANNOT withdraw after this date. Students should start their course before the withdraw date. The course rotation will allow you to work with your advisor to determine your courses several semesters in advance.

Q: What if the course I need, is not available? A: You will work closely with your advisor to identify another course that is required for your degree.

Q: How will the course rotation affect my degree plan? A: The course rotation will make course availability predictable. You will work with your advisor to determine which courses to take each semester.

Q: Will the transition to semester based scheduling affect my degree? A: No, your degree will not be affected in any way. Any and all credits towards your degree will be applied in the same way.

Q: How long will I have to complete a course? A: We encourage students to complete a course within the semester. However, we do understand that due to circumstances beyond their control this may not be possible for incarcerated students. These students will have up to a year to complete a course.

Q: Can I register for courses at any time? A: No. You will be required to register for courses during a specific registration time which will come twice a semester. These will be referred to as Semester one and Semester two.

Q: What if I miss the deadline to register? A: We will contact you to see if you would like to be registered in the next session.

Q: Can I add/drop a course at any time? A: No. You will be required to add/drop by the add/drop deadline as listed on the academic calendar.

Q: Can I withdraw at any time? A: No. You will be required to withdraw by the withdraw deadline as listed on the academic calendar.

Q: As an incarcerated student will I be held to the add/drop and withdrawal deadlines? A: Yes. The add/drop deadlines will apply to all students.

Q: If I register for a course in the first part of the semester, can I drop a course and add the course in the next session for that term? A: You can only add/drop a course in the designated add/drop dates listed in the catalog.

Q: When will I receive my study guide/materials? A: Once the registration is processed, which is 3-5 business days, we will send out the study guide directly to the student. All study guides are sent out via, Regular U.S. Mail. Depending on your facility, delays may occur by up to 4-6 weeks.

Q: What if I have not received my study guide within 4-6 weeks? A: Please check with your facilities education department and mail room to see if they have received it. If they have not, please contact Adams State University Correspondence Education Program.

Q: How do I request an exam? A: Check your study guide for instructions. The proctor must sign off on each exam request. Please return to designated address listed on the exam request form.

Q: What is a proctor and how do I get one? A: A proctor is an administrative staff member designated by the facility to administer exams. All proctors must be verified and approved through Adams State University. The proctor must be able to receive mail at the facility. Some examples of a verified proctor are: education officer, librarian or case manager.

Q: How do I know if my facility has a verified testing center or has a verified proctor? A: Check with your advisor to see if your facility is a verified testing center, and if there is a verified proctor available.

Q: What if my facility doesn't have a proctor or the proctor leaves? A: If your facility doesn't have a proctor, you will not be able to take courses that require proctored exams. If the proctor leaves your facility, please check with your facility to find a possible proctor [education officer, librarian, or case manager]. If you cannot find a possible proctor at your facility, please contact your advisor.

Q: How long will it take to receive my exam after I have submitted the exam request form? A: Please allow up to 6 weeks for you to receive your exam after we have received the request and processed it. While we strive to send out exams as soon as we receive the request, proctor verification and mailing takes time. We recommend you send your request 2-3 weeks before you plan to take the exam.

Q: What if I have not received my exam after 3 weeks? A: Check with your proctor to see if the exam has been received. If you have not received your exam within 6 weeks have your proctor contact your advisor.

Q: If I am unable to begin my course at the beginning of the semester because I did not receive my books in a timely manner, will I be held to completing the course by the end of the semester? A: If you do not receive your books within a month from the date that you ordered them, please contact your advisor. Your advisor will work with the bookstore and your facility to determine the cause of the delay. As an incarcerated student, you have up to one year to complete the course.

Q: What if I can't finish my course by the end of the semester? A: Your instructor will enter an incomplete grade [IN], and you will have up to one year from the start date of the semester to complete the course. When you complete the course, your instructor will input the final grade.

Q: What if I can't finish my course within a year? A: You are expected to finish your course within a year. If there are mitigating circumstances beyond your control, [Eg. transferred to a new facility, documented illness, etc.] you may request an extension. You will only be eligible for an extension if you have completed 50% of the course. If there are mitigating circumstances, you must contact your professor and advisor as soon as you are able.

Q: How do you request an extension? A: You must request an extension from your professor in writing before the end of the year. You will only be eligible for an extension if you have completed 50% of the course. Only the professor can grant an extension. The maximum extension time is 6 months

Q: I have access to Corrlinks, can I correspond with my instructor through this service? A: Some instructors have access to Corrlinks, some do not. Check with your instructor to verify.

Q: I can't get a hold of my instructor what should I do? A: If you have not received written correspondence or feedback on assignments in a month, please contact your advisor in writing. Written correspondence MUST come from the student.

Q. Will this affect my Financial Aid or Veterans Affairs educational funding? A: If you are receiving Financial Aid or Veterans Affairs educational funding, please contact your advisor to see if your aid will be affected if you don't complete by the end of term.

Q: Will there be an application fee? A: No, the application fee is waived for all incarcerated students.

Q. What is the cost of a course? A: There will be a flat rate for tuition, plus the cost of textbooks. For cost per course please see the course catalog. Non Incarcerated students may have additional fees.

Q: Once I am formally admitted as a degree seeking student, do I have to register for a course every semester? A: You are required to register for at least one course within an academic year. If you do not you will have to apply for readmission as a degree seeking student.

Q: Can someone else register me for classes? A: No. Registration must be submitted and signed by the student.

Q: Can someone else contact Adams State University on my behalf? A: Yes. Once an Authorization to Release Student Education Record Information Form (FERPA) is received from the student.

Q: What is an Authorization to Release Student Education Record Information Form (FERPA)? A: An Authorization to Release Student Education Record Information Form (FERPA) authorizes Adams State University to discuss your educational record with the person identified on the form. The authorization form does not permit third parties to make changes for a student. Per Federal law, we CANNOT discuss your educational record with anyone unless we have a signed form on file. You should try to limit this authorization to two individuals

Q: Can I revoke an Authorization to Release Student Education Record Information Form (FERPA)? A: Yes. You can revoke an Authorization to Release Student Education Record Information Form (FERPA) at any time. This request must come in writing from the student and be sent to the Correspondence Education Program.