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If you have any questions, please contact the Academic Instructional Technology Center at asaitc@adams.edu or 719-587-7371.

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Blackboard Ultra

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FAQs

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New Gradebook: Top Questions

The Gradebook just got a makeover! Don’t worry, everything is still there. Here are some of the most common questions we’ve received about the new look:


Hide students in the Gradebook who are no longer in my course?

How do I hide students in the Gradebook who are no longer in my course?

Yes! Go to the Gradebook then click the gear icon on the right side of the navigation bar to open the Gradebook Settings panel. Scroll down to Students Visibility and toggle to activate the setting.

Hide students in my downloaded Gradebook?

How do I hide students in my downloaded Gradebook?

→First, set up your working Gradebook file in your spreadsheet program:

  • In Ultra, download the Full Gradebook. Under Record Details choose Select All Items. Leave all other options on their default.

  • Open the downloaded Gradebook in your spreadsheet program. This will serve as your working Gradebook file.

  • Hide the rows of students who no longer have access to the course. In Excel and Google Sheets, right click on a row and select Hide or Hide row. Here’s how to do this in Numbers.

→When you want to update the Gradebook in your spreadsheet program:

  • Download the desired content from the Gradebook.

  • Open the downloaded file.

  • Copy and paste the appropriate columns into your working Gradebook file. Your working Gradebook file will automatically place data for students who no longer have access to the course into their hidden rows, so you can navigate your working Gradebook file as though it only contained students with access to the course.



Students can't see their grades or my feedback?

Why can’t my students see their grades or my feedback?

First, check that the grade is posted.

You can also make sure the assignment itself is visible to students by going to the Content page and looking at the visibility dropdown under the item’s name.


Grades aren't posting automatically?

Why aren’t my grades posting automatically?

→Check the setting: open the assessment from the Content page, then click its gear icon to access the settings panel. Scroll down to Grading & Submissions and select the Post assessment grades automatically checkbox, then click Save.

→If the setting is grayed out or you don’t see it, then the assessment may be incompatible with automatic grade posting. Common examples include assignments with rubrics, discussions and journals, as well as columns created in the gradebook.


Add an attempt or exclude an attempt?

Add or exclude an attempt on a test or assignment for a student?


What happened to Blackboard Collaborate? What is Class for Zoom?

For virtual meetings in Blackboard, we’ve transitioned from Blackboard Collaborate to Class for Zoom! You can access it from the Details & Actions menu in your course by clicking Launch Class. Here are two quick-start resources:


OCR a scanned PDF?

How do I OCR a scanned PDF?

You can use the Ally File Transformer within Blackboard to OCR scanned pdfs:

  • Select Assist in the base navigation menu

  • Scroll down to Ally File Transformer

  • Upload your file then select OCRed PDF

Also see:


Time zone in Blackboard Ultra?

How do I set the time zone in Blackboard Ultra?

There is no time zone setting in Ultra because Ultra automatically displays the user’s time zone. Here are some examples in the Ultra Time Zone guide. You can also use this time zone calculator for MST/MDT and your local time.


Can't edit a due date because of a release condition?

Can’t edit a due date because of a release condition?

Use Batch Edit! This tool lets you update release conditions and due dates at the same time. You can also modify dates on multiple items at once!


Still need help?
Submit a question here!

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Training, Session Recordings, Sandboxes

Trainings & Session Recordings

Find information on upcoming trainings by logging into Blackboard then scrolling through the Institution Page. You can also find recordings on this page under Blackboard Ultra Migration Session Recordings. If you’d like more help, contact our trainer, Dr. Chelsea Oden.

Institution Page is the top menu item in the left global menu when first logging into Blackboard. To the right, users can scroll to see training session information and recordings.

Sandboxes

Educational and interactive sandbox shells are available to instructors who want hands-on practice and space to experiment with features in Ultra. Please contact our trainer to learn about specific availability!

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Get Started in Ultra

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Create and Organize Content

General

Adding Media

Other

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Accessibility & Ally

General

Text

PDFs

Images

Videos

Discipline-Specific

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Assessments

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Gradebook and Grading

The Gradebook just got a makeover! Don’t worry, everything is still there. Here is a resource on the top questions we’ve received.

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Communication and Interaction

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And More…

Checklists & Strategies

Checklists & Strategies


ePortfolio

ePortfolio


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Blackboard Original (Sunsetting December 2026)

Have a question about Blackboard Original?

While we have fully moved to Blackboard Ultra, you may have archived courses in Blackboard Original. Those courses become Read Only December 2026.

Please reach out to us in AITC at asaitc@adams.edu or 719-587-7371 if you have any questions!


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